Click Here to View Full Job Ad – Level 2 ICT Support Technician – South-West
| Job title: | ICT Support Technician – Level 2 |
| Location: | East Cork – Midleton Base Hub
South-West Regional Hubs – Primary National Support as Required |
| Reports to: | ICT Manager |
| Job Type: | Permanent |
| Hours: | 35 hours per week. Some out of hours work may be required. |
| Salary: | €42,000 – €46,000 (Depending on Experience) |
| Purpose: | The Level 2 ICT Support Technician provides reliable, Staff-focused technical support across all Coolmine’s offices, ensuring staff can work effectively and securely.
The postholder will deliver second-line support for end-user computing, Microsoft 365 services, identity and device management, networking fundamentals, and site-based ICT operations—escalating to Level 3/partners where appropriate. The role is hands-on, field-oriented, and requires strong troubleshooting skills, excellent communication, and a commitment to service quality. |
| Contact Email: | dylan.murphy@coolminetc.ie |
Click Here to View Full Job Ad – Level 2 ICT Support Technician – South-West
Application Process:
Interested candidates who meet the Person Specification requirements should send their CV & cover letter to Dylan Murphy, HR Coordinator at dylan.murphy@coolminetc.ie. Please quote this application reference HR/CRK/ADM/ICT/0326
The closing date for applications is Wednesday the 25th of March 2026.
Coolmine Therapeutic Community is an equal opportunities employer.
Please find our Candidate Privacy Notice – https://www.coolmine.ie/candidate-privacy-notice/
