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Our Vision, Mission & Values

Coolmine believes that everyone should have the opportunity to overcome addiction and lead a fulfilled and productive life.

We provide a range of quality community and residential services to empower people and their families to overcome addiction and support long term recovery.

Honesty, Consistency and Responsibility

This value lies at the core of what we believe and is demonstrated by accountability and transparency in all areas of our organisation.

Dignity & Respect

We ensure the dignity and respect of individuals by actively listening and holding a non-judgmental attitude which is supported by our service standards.


We believe that compassion is demonstrated through responsible love, concern and understanding for each other.

Safety & Security

We believe in the physical and psychological safety and security for all through the implementation of sound policy and procedure.

Quality & Research

We are committed to quality through evidence-based practice, research and continuous improvement of our standards and resources.