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Pauline has over 17 years experience of working in social care settings, namely homeless and alcohol & drug treatment/rehabilitation services both in the UK and Ireland. Since joining Coolmine in June 2004 Pauline has held several management positions within the organisation. Pauline has held management roles prior to Coolmine in London and Dublin. Pauline’s qualifications include an MSc in Drugs and Alcohol policy. She is a current member of the National Advisory Committee on Drugs and Alcohol and has contributed to various expert groups, sectoral and local forums throughout her career. Pauline’s key skills and areas of interest include change management, evidence based practice, treatment and rehabilitation longitudinal research, best practice quality standards, inter-agency working and service user participation strategies.